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For those receiving benefits with Spectrum, we offer our EAP (Employee Assistance Program) to provide 24/7 confidential support to our employees. If you are not currently receiving group benefits but are in need of support, please reach out to your supervisor or Human Resources at hr@spectrumsociety.org so we can provide you with accessible options of support. For immediate access to set up assistance, you can click here: Lumino VC (dialogue.co) OR download the app directly onto your smart device by going to the App Store and searching Lumino Health Virtual Care. The graphic is as follows and you will need your benefit group number and Access ID to set it up:
Improving the Employee Assistance Program (EAP) experience
Sunlife has added two new service enhancements to the Lumino Health Virtual Care EAP:
- a new phone number for immediate support,
- 24/7 service support by Dialogue across all Lumino Health Virtual Care products.*
- When accessing EAP via the app is not possible:
- Plan members can get access to immediate help through their EAP by calling 1-844-342-3327. A Member Service Specialist will assess your needs and coordinate care with the appropriate resources.
Plan members are also able to access the EAP through the app or online.
New 24/7 Dialogue support*
If you or your dependents are having trouble using the app or website and need help accessing your account, they can:
- contact Dialogue by emailing sunlife-support@dialogue.co Monday to Friday 8 a.m. to 6 p.m. ET.
- visit help.dialogue.co and use the chat feature for assistance, for after hours and weekend support.
For questions regarding benefits plan information, you can
- contact hr@spectrumsociety.org
*Applies to all Lumino Health Virtual Care products – Employee Assistance Program (EAP), Primary Care, Stress Management & Well-Being
Spectrum recognizes that our teams do an incredible job of supporting people in our services. The work that each of you do is valuable and at times, difficult. Please do honor what your body/mind may be communicating. If you feel increased stress or grief, please pay attention to those signals and reach out to the EAP or us for resources of support.
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Collingwood Neighborhood Lunch February & March Schedule
Tuesday, Feb. 28: Potato soup, smoked salmon quiche, chocolate chip cookies
Thursday, Mar. 2: Chicken souvlaki/veggie with rice, Greek salad, orange almond cake
Tuesday, Mar. 7: Spinach lemon soup, baked Chinese BBQ chicken bun, salad, oatmeal salad
Thursday, Mar. 9: Baked white fish with rice and pilaf, salad, chocolate zucchini cake
Tuesdays and Thursdays from 12:15 to 1:30 pm in the multipurpose room at CNH Main House (5288 Joyce St). Collingwood Neighborhood House community lunch program is back! Please join in for one of their three-course meals, which offer a nutritious, healthy and affordable lunch. Meals are prepared by community kitchen chef, Najia, along with regular volunteers.
Tickets can be purchased at reception on the same day as the lunch and are offered on a first-come, first-serve basis.
- $7/meal for seniors, CNH staff, youth and students
- $8/meal for adults
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Killarney Seniors Centre Lunch Program February Schedule
Monday, Feb 27th: Polish Kielbasa sausage, cheese perogies, vegetables
Tuesday, Feb 28: Tender beef cube steak, buttermilk biscuits and gravy, mashed potato, vegetables
Mondays, Tuesdays and Thursdays at 10:45 (take out) or 11:30 and 11:45 am (dine in) in the Seniors Multipurpose Room 153 at the Killarney Community Centre. Registration is preferred but 10 drop-in spots are available. Registration is available online at www.vanrec.ca, in person or by calling the front desk at 604-718-8201.
- $7.62 + GST
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Accessibility Community Forum
Do you feel you have equitable access to accessible travel? The Disability Foundation is looking for public input on the accessibility of travel in BC. You can fill out their online survey by March 5th or attend the in-person forum on March 10th at the Queen Elizabeth Theatre at 1pm.
Click here for more information
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Meet Me at the Gallery: Seniors Program
The Polygon Gallery is offering a new daytime program dedicated to enriching the lives of adults and seniors in the community. On the first Wednesday of every month, from 10:00am to 12:00pm, visitors are invited to come and make new connections with art and each other. Admission is by donation. Registration is available online but walk-ins are welcome!
Click here for more information
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2023 TD1 and TD1BC Forms
If there are any changes to your income circumstances, please ensure to fill out the following forms for 2023 and provide them to Accounting once complete.
Please submit your completed form by email to PayrollStaff@spectrumsociety.org
TD1BC: https://www.canada.ca/en/revenue-agency/services/forms-publications/td1-personal-tax-credits-returns/td1-forms-pay-received-on-january-1-later/td1bc.html
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SFU’s Centre for Natural Hazards Research is looking for BC residents’ input on their public survey. The goal of the survey is to gain a better understanding of Canadians’ awareness, knowledge, concerns, and needs regarding volcanic hazards. The results of the survey will offer important insight for designing future volcano risk reduction policies and programs in Canada.
https://www.sfu.ca/cnhr/news/engagement/volcano_hazards.html
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What is happening in Vancouver in February?
Click on the link below to see what’s happening:
https://www.destinationvancouver.com/events/calendar-of-events/vancouver-events-in-february
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Is there anyone you know that is looking for meaningful work?
If you have a friend, family member or meet someone in the community that is interested in joining the team and you refer them to Spectrum, you could be eligible for a referral bonus!
If the person referred is hired and maintains at least 6 months of consistent employment with Spectrum, we will award a $250 Referral Bonus.
*for more information on the program, please email hr@spectrumsociety.org
We thank you for bringing us quality applicants/employees!
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ACADEMIE DUELLO
www.academieduello.com
The art of the sword at Academie Duello is a group activity for 4-8 people; social + exercise!
They are looking for fellow introverts to find a group of people to organize smaller private classes with instead of going to the much larger drop-in classes and for a reasonable price. See for yourself what wielding a sword like in RPGs is like!
The length of each class depends on # of participants
$170 for 10 credits in one month, ~2 classes a week
1 credit = 10 minutes private lesson duration
Examples of the possible split of credits/class frequency/length depending on the number of people
2 people = 20 credits
3 people = 30 credits
4 people = 40 credits
5 people = 50 credits
6 people = 60 credits
7 people = 70 credits
8 people = 80 credits
For anyone interested in learning more about this opportunity, please contact Sarah Woollacott at sarah.woollacott@spectrumsociety.org
| Home – Academie Duello – Learn Swordplay
International Centre for Swordplay – Learn Longsword, Rapier, Sidesword, Polearms, Mounted Combat, Archery, martial arts, axe throwing. |
Submitting Coordination of Benefits claims via the my Sun Life mobile app
Managing your benefits is easier than ever. We’re happy to share that you can now submit Coordination of Benefits claims (COB) on the my Sun Life mobile app.
You can now submit medical-related COB claims on the my Sun Life mobile app.* Plan members can continue to make COB claims involving vision, drugs, or dental online at mysunlife.ca.
Changes like this are part of our ongoing mission to continually improve our digital experience.
What is Coordination of Benefits?
Coordination of Benefits is when more than one plan covers a person. COB lets plan members submit their claims and any remaining amounts to another plan. This allows them to get the maximum payment possible. This typically means an employee has coverage through their workplace plan and their spouse or partner’s workplace plan.
Check out our brochure that gives a step-by-step guide on submitting COB claims. This is accessible via the my Sun Life mobile app.
Tip:
Employees can learn more about Coordination of Benefits by signing in to mysunlife.ca > Benefits centre > Coordination of Benefits.
*Claims must be made for the Medical e-claim category only. Submissions for Vision, Drug and Dental categories, or changes to the COB can continue to be made via mysunlife.ca. Availability based on plan design.
Questions?
Please call Group Benefits Client Care Centre at 1-800-361-6212, Monday to Friday,
8 a.m to 8 p.m. EST.
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Ray’s Retro Friday Night Music
- Hosted by Self Advocates of the Rockies society (SAOR)
- Meets the third Friday of every month from 5:00pm – 6:00pm MDT / 4:00pm – 5:00pm PDT
- Join the group on Google Meets by clicking here or dial: (CA) +1 587-688-3336 PIN: 599 330 504#
Breaking Away from the Covid Blues with Lynnetta
- Hosted by Self Advocates of the Rockies Society (SAOR)
- Meets the third Wednesday of every month from 1:00pm – 2:00pm MDT / 12:00pm – 1:00pm PDT
- Join the group on Google Meets by clicking here or dial: (CA) +1 613-916-1823 PIN: 337 088 313#
Phone Tree
- Hosted by Self Advocates of the Rockies Society (SAOR)
- Every Thursday: 2:00pm – 3:00pm MDT / 1:00pm – 2:00pm PDT
- SAOR will be holding weekly group phone calls to catch up with friends and meet new advocates from around the province.
- To register, email j.moore@realmbc.ca or call 250-426-3393 by 3:00 pm on Wednesdays. Spots are limited to five per call so make sure to sign up to reserve your spot.
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HEALTH & SAFETY NEWS
What do you do if you or someone you’ve worked with has been injured?
All Spectrum employees are covered by WorkSafe BC. Employees who sustain an injury while performing their daily work are eligible to receive compensation from WorkSafe BC. For all accidents (whether time loss occurs or not) a Workers’ Report of injury form must be completed and returned to the immediate supervisor who will forward the form to Human Resources for processing, or the employee can return the completed form directly to Human Resources. Claims submitted into WorkSafe BC must be reported within three (3) days.
Policy 9(d): https://sscl.sharevision.ca/public/PolicyDirectory/Personnel%20Policies/P09.0.HealthWelfareBenefits.pdf
Injury/Accident Report forms can be found on our Spectrum website under Human Resources, left hand menu “Forms” or you can email hr@spectrumsociety.org and one will be emailed to you.
Reporting Helps Us To learn, grow and improve together
Accidents happen and one of the main purposes of our accident/injury reporting is to collaborate with WorkSafe BC, our teams and employees to ensure that any employee who is injured receives the proper medical care and support they may need. Our reporting process also provides an opportunity to assess our workplaces for potential hazards so we can continue to improve and determine preventative measures to mitigate future risks. Think of reporting your injury as an opportunity to help yourself and your team.
Why it is important to report an incident, even if you are feeling okay?
Even if you feel ok, there is an obligation to report potential risks or hazards to your supervisor and HR. It’s good news that you’re ok but the next person might not have that same experience. We want to ensure that we are aware of and reviewing any potential risks of injury in your places of work. We have an obligation to ensure the well-being of all employees and review and investigate any potential hazards. Please keep us informed and assist us with keeping you and our teams safe!
Most importantly remember to Take care of yourself.
Employees who take care of themselves and their own needs will be better prepared to care for others on the job.
For example:
- Don’t accept more work than you can handle.
- Recognize signs of stress and take the necessary steps to alleviate stress in your life.
- Let your supervisor know if you need assistance with something.
- Don’t place yourself or others at risk by taking on more than you are prepared for.
Enjoy your work! If you don’t, then be honest with yourself and your supervisor about it. You may need a break.
If you have any Health & Safety related questions, please email safety@spectrumsociety.org
Be Safe. Be Calm. Be Kind