Font Size:



Highlight text on the page to convert it to speech.

Staff Access

Team News

COVID-19 Updates – November 9, 2020

In this Update:

  • How the New Provincial Health Order affects Spectrum’s services
  • Provincial Health Officer Order for Vancouver Coastal and Fraser Health Regions
  • Kahkakiw’s Straight Talk on Covid-19
  • CLBC Individuals and Families Update – bottom of this email
  • Working together to Share Ideas on Respite (see CLBC update below)
  • Next CLBC Teleconference for Individuals and Families next Tuesday, Nov 17th at 3pm

== == == == == == == == == ==

Updated Provincial Health Officer Order – Nov 8, 2020

Below is the updated Provincial Health Officer Order for the Lower Mainland. For Spectrum staff, the people we support, and our services, the main implications are:

  • Increased active screening when you come to work, or when people come into your home (for home-share providers).
  • No social visits with people outside your household for two weeks – social activities have to be restricted to your household (and staff support) including when you meet outside or at a restaurant.  Going for a walk with someone is NOT an outside social gathering and is permitted.
  • Our services are essential services and staff can continue to provide supports while using all the safety procedures we have learned.
  • The office is still available for computer use, quiet workspace, and small meetings, but please book your space in advance by calling Judy.  Meetings that can be done virtually are preferred and in person meetings could be delayed for two weeks.
  • For people who live alone, they can choose one or two people to be part of their “household” and socialize with only those one or two people for the next two weeks.

Dr. Bonnie Henry reminded us of the priorities for the Provincial Health Office and the reasons for these orders today:

  • To protect our health care system.  We need our hospitals to have the ability to respond to patients who show up at our hospitals with any of the typical serious illnesses and injuries, and to continue addressing the waitlist of surgeries.  If Covid cases continue to rise, our hospitals will be overwhelmed.
  • To protect our most vulnerable citizens.  This is primarily the elderly, but also people with pre-existing conditions and compromised immune systems. When there is increased spread in community, older adults are more at risk.
  • To mitigate the harms that come with these restrictions to people’s lives. We must continue to focus on healthy living, maintaining our social connections through phone calls and videos, and watching out for our friends and families who are at risk of being isolated.

== == == == == == == == == ==

PHO order on limiting social interactions – Updated Nov 8, 2020

By order of the Provincial Health Officer, all individuals, places of work and businesses within the Vancouver Coastal Health and Fraser Health regions must significantly reduce social interactions and travel.

The order is in effect from November 7, 2020 at 10:00 pm to November 23, 2020 at 12:00 pm.

Social interactions

Socialize only with those in your immediate household. A household is:

  • Your immediate family
  • A group of people who live in the same dwelling. For example:
    • If you have a rental suite in your home, the suite is a separate household
    • If you live in an apartment or house with roommates, you are all members of the same household
  • A co-parent who lives outside your household

People who live alone

People who live alone can socialize with one or two people at home, outside or at a restaurant. These one or two people become your immediate household.


No social gatherings of any size with anyone other than your immediate household. For example:

  • Do not invite friends or extended family to your household
  • Do not gather outdoors
  • Do not gather at restaurants

Note: Going for a walk is not considered a social gathering. You must make sure a walk does not turn into a group of people meeting outside.

Funerals and weddings

Funerals and weddings may proceed with your immediate household only.

  • Funeral or wedding receptions at any location are not allowed, including reception events held at community-based venues
  • This includes events of fewer than 50 people

Group physical activities

Businesses, recreation centres or other organizations that organize or operate indoor group physical activities must suspend these activities. This includes:

  • Spin classes
  • Yoga
  • Group fitness
  • Dance classes
  • Any other group indoor activity that increases the respiratory rate

Indoor sports where physical distancing cannot be maintained are suspended. This includes activities like:

  • Boxing
  • Martial arts
  • Hockey
  • Volleyball
  • Basketball

These activities can be replaced with individual exercise or practice that allows everyone to maintains a safe physical distance.

Indoor group physical activities can only resume when the business has updated their COVID-19 safety plan and received plan approval from their local Medical Health Officer.

Workplace safety

All businesses and worksites must conduct active daily in-person screening of all onsite workers using the COVID-19 symptom check list that is part of every business restart safety plan.

  • Workplaces must ensure that all workers and customers maintain appropriate physical distance and wear masks when appropriate
  • Extra care should be taken in small office spaces, break rooms and kitchens

Party-buses and limousines

Party-buses and group limousines must stop operations immediately. Resuming operations is at the discretion of the PHO and may extend beyond November 23, 2020 at 12:00 pm.


From November 7, 2020 at 10:00 pm to November 23, 2020 at 12:00 pm travel into and out of the Lower Mainland and the Fraser Valley should be limited to essential travel only.

Lower Mainland and Fraser Valley restrictions, Dr. Henry, PHO

Is my community included?

The order applies to the following communities within the Vancouver Coastal Health and Fraser Health regions:

  • Abbotsford
  • Agassiz
  • Burnaby
  • Chilliwack
  • Coquitlam
  • Delta
  • Howe Sound
  • Langley
  • Lions Bay
  • Maple Ridge
  • Mission
  • New Westminster
  • North Vancouver
  • Pemberton
  • Pitt Meadows
  • Port Coquitlam
  • Port Moody
  • Powell River
  • Richmond
  • Sunshine Coast Regional District
  • Surrey
  • Squamish
  • Vancouver
  • West Vancouver
  • Whistler
  • White Rock

Exempt communities

The following communities are not included in the order:

  • Central Coast Regional District
  • Bella Coola Valley
  • Hope


During a public health emergency under the Public Health Act, the PHO can make orders as needed. You must follow the orders.

Orders can be enforced by police or other compliance and enforcement officials. People who don’t follow the order could be fined.


== == == == == == == == == ==

Kahkakiw’s Straight Talk on Covid-19

This research project is shaped by 11 Indigenous partner organizations and aims to develop innovative and culturally appropriate countermeasures to COVID-19 and other pandemics to better serve Indigenous communities now and into the future.

There are some great videos on topics such as “COVID-19 and elders”:

Full website here:

== == == == == == == == == ==

COVID-19 Updates – November 6, 2020 – Getting a Flu Shot

Dr. Bonnie Henry, B.C.’s provincial health officer, and Adrian Dix, Minister of Health, have issued the following joint statement regarding updates on the novel coronavirus (COVID-19) response in British Columbia:

“Today, we are reporting 425 new cases, including four epi-linked cases, for a total of 16,560 cases in British Columbia.

“There are 3,389 active cases of COVID-19 in the province, 7,519 people who are under active public health monitoring as a result of identified exposure to known cases and 12,806 people who tested positive have recovered.

“Currently, 97 individuals are hospitalized with COVID-19, 24 of whom are in intensive care. The remaining people with COVID-19 are recovering at home in self-isolation.

“We need everyone to help slow the spread of the virus by staying local, only spending time with our household or at most, our safe six and by following the safety basics – at work, at school and at home.

“The foundational layers of protection and provincewide orders in place throughout B.C. are our steady guideposts to help chart our path forward.

Full Statement Available Here

== == == == == == == == == == == ==

Getting a Flu Shot

Now more than ever, getting a flu shot is an important step to protect yourself and those around you. A flu shot can reduce your chance of developing symptoms that resemble COVID-19 which would require you to get tested and self-isolate. This can increase wait times at testing centres as well as test results and can delay the identification of COVID-19 cases.

Getting a flu shot is the best way to protect yourself and others against influenza, especially when used with other infection prevention practices such as proper hand hygiene and staying home from work or school when sick, even with mild symptoms.

Where you can get a flu shot

VCH Public Health clinics

Your family doctor

Walk-in clinics

Your pharmacist

Urgent & primary care centres

Find a location

  • Appointments are strongly recommended this year to help us maintain physical distancing and to reduce wait times.

More information on flu shots at Vancouver Coastal Health (Vancouver, Richmond, North Shore, Sunshine Coast)

More information on flu shots at Fraser Health (Burnaby, New West, Delta, Surrey, Coquitlam, Fraser Valley)

== == == == == == == == == ==

Staying Connected with Virtual Bingo

Ruth, Chantel and their teams have been planning a virtual Bingo event to help all the individuals we support stay connected and have some fun during this time!

If anyone you support would like to participate please let Ruth and me know and we will make sure you get the playing cards and stampers that are needed to participate. We will be sending out a Zoom invitation with the dates and details shortly. We are trying to collect information to see how many people are interested to make sure we have enough supplies! We are hoping with enough interest this can be an ongoing event!

Contact us: or

Thank you Chantel and Ruth for helping people stay connected!

== == == == == == == == == ==

Welcome to the November 6 edition of CLBC’s Update for Individuals and Families. As a reminder, you can find all Updates (including past editions) posted on our website here. If you know of anyone who would like to receive future Updates, please share the link to our sign up page with them. If you have a specific question, or feedback about this update, you can send an email to

CLBC and Government News

Next teleconference for Individuals and Families is November 17

The next monthly teleconference for individuals and families with Dr. Daniele Behn Smith, Deputy Provincial Health Officer, and Ross Chilton, CLBC CEO, is scheduled for Tuesday, November 17, from 3:00 pm to 4:15 pm. An invitation to this call will be sent out by email soon and shared on the teleconference webpage here. The invitation will also include instructions on how to submit questions before the call.

This call will begin with remarks to recognize four individuals and groups who are receiving CLBC WOW awards for their extraordinary efforts to keep people connected during COVID. You won’t want to miss it.

Working together to share ideas for respite

Community Living BC, the CEO Network, Inclusion BC, the Family Support Institute, Vela Canada, BC Aboriginal Network on Disability Society and other partners are working closely together to address the needs of individuals and families through the pandemic. One area the partners group is considering is how the sector can offer respite services in ways that are safe and alleviate family fears. There are creative ideas being explored and work is underway to begin to understand what is available – among families with Direct-Funded Respite and those with Agency-Coordinated Respite contracts through their service provider.

Please join us at one of the following sessions to share your idea by clicking onto the associated link below:

We look forward to having this important discussion about respite and how to better support families through the coming year.

Extension of application deadline for one-time $600 payment for people with disabilities

In late July, the Government of Canada passed Bill C-20 which will provide a one-time, tax-free, non-reportable payment of $600 to assist people with disabilities with additional expenses during the pandemic. Learn more about this payment here.

The deadline to apply for the Disability Tax Credit (DTC) to receive the one-time payment has been extended from September 25, 2020 to December 31, 2020.

This will help more Canadians with disabilities access the benefit, as the COVID-19 pandemic has created challenges for some to collect the information needed to complete the DTC Certificate application process. An extension of the deadline will give clients more time to submit their applications, and the Government of Canada time to issue decisions regarding eligibility. You can learn more about this extension here.

Plan Institute, the BC Aboriginal Network on Disability Society (BCANDS) and Disability Alliance BC (DABC) are offering support to individuals with disabilities and their families to help them understand how to access this $600 payment, as well as other benefits and disability-related services, including the Registered Disability Savings Plan (RDSP).

Submit your story for the next Celebrate Diverse ABILITIES magazine

The CLBC Editorial Board is looking for stories for the next edition of the Celebrate Diverse ABILITIES magazine which will be published early in the new year. We are looking for 250-word stories about ways people with diverse abilities are staying strong and connected during the fall and winter months of COVID-19.

Story submissions will be accepted until Monday, November 23. Selected authors will be paid $100 for their story and photo to be published in the print and online edition of the magazine. Interested authors please email your submission (with photos) to

Flu shots are here and more important than ever

It’s more important than ever to get your flu vaccine this year to protect ourselves and others around us. Click here for more information about the flu shot from ImmunizeBC.

Remember, you will need to plan ahead to get your shot. Most places book appointments ahead of time. This year you can go to your nearby pharmacy, some doctor’s offices, and health units. Click here to find out where you can get a flu shot in your area.

Tips for properly cleaning to prevent COVID-19

It is still important we continue to clean our homes, especially things we touch a lot like door handles, tables, phones and light switches to prevent the spread of COVID-19. However, calls to BC Poison Control about using too much cleaner, mixing chemicals and not diluting cleaners (like bleach) properly have increased during the pandemic.

The BCCDC outlines how to properly clean your home, which takes two steps: cleaning away dirt, and sanitizing with store-bought cleaner. If you don’t have store bought cleaner, you can also find out how to dilute bleach safely and effectively. Click here to find out more information about safely cleaning your home.

If you or someone you know has been accidentally exposed to a cleaner, chemical or sanitizer, you can call the Poison Control Centre at 1-800-567-8911.

Staying connected and supported

Mobile resources to care for caregivers

Care for Caregivers is a website that focuses on professional caregivers’ mental health and wellness with solutions and strategies to manage the specific strains and stresses resulting from the COVID-19 pandemic. Many family members are providing care to their family member and may benefit from the many resources available on the website. Check out the mobile resources page here with mindfulness apps, stress and anxiety relief apps like cognitive behavioural therapy (CBT) and more.

Canadian Mental Health Association offers “Living Life to the Full” courses for free

Want to know how to feel happier, more confident and worry less right now? Would you like to learn new ways of dealing with what life throws at you? The Canadian Mental Health Association’s “Living Life to the Full” courses are fun and interactive and will help you understand your feelings, thoughts and behaviours, and what to do about them. The courses help you grow self-empowerment skills from the comfort of your home and connect with other members of your community. The group-based, virtual course will be delivered through weekly sessions by video conference with a trained facilitator.

The “Living Life to the Full” courses typically cost up to $250 per person. For residents of British Columbia, virtual courses are currently being offered free of charge, thanks to funding from the province. You can find all of the information, including how to register, by clicking here.

Autism and Intellectual Disabilities Knowledge Exchange Network (AIDE Canada) compiles helpful resources

It can be difficult to keep track of all the information and resources out there. AIDE Canada is a national network that is committed to providing accurate, up-to-date, and useful information and resources to individuals and families with members who have Autism Spectrum Disorder and intellectual disabilities. Click here to learn more about AIDE Canada and to find their COVID-19 resource hub.

British Columbia Aboriginal Network on Disability Society (BCANDS) COVID-19 Focus Groups

In an effort to learn more about barriers and understand people’s needs and priorities during COVID-19, BCANDS is hosting online focus group discussions with individuals and families on December 8. If you have lived experience, are a family member or a support person and you’d like to participate in discussions, please contact Ada Okonkwo at 1-888-815-5511 ext. 217 or

Lifeguard app can prevent overdose death 

During the COVID-19 pandemic, there has been an increase in drug overdose deaths. The illegal drug supply in B.C. is toxic and unpredictable. Every region of the province is being impacted. You can read more about this at

The Lifeguard App can help those who use drugs to stay safer. The app connects people to emergency responders automatically if they are unresponsive. It can be downloaded for free on smartphones or tablets through both the Apple App Store here and Google Play Store here. You can find out more about how the app helps people here.

If you or someone you know uses drugs, it is safest to use with a friend or access overdose prevention services and supervised consumption sites, if they are available. If you suspect an overdose, call 9-1-1 right away.

Housing Central conference takes place in early December

The annual Housing Central conference, hosted by the BC Non-Profit Housing Association (BCNPHA) and the Co-operative Housing Federation of BC (CHF BC), aims to strengthen and grow the community housing sector so all British Columbians have a safe, secure home they can afford. From December 2 to 4, this year’s virtual conference will draw more than 2,000 delegates from throughout B.C. and across Canada for three days of learning, networking and engaging with colleagues in the community housing sector.

CLBC is a proud sponsor and has organized workshops on:

  • A Call to Action: Creating Inclusive Housing
  • It takes a Community: Working in Partnership to Create Inclusive Housing
  • Housing for Persons with Multiple Complex Needs
  • CEO Dialogue: Collaborations in Inclusive Housing

Learn more and find information about registering here. Information about fees and bursaries are also available online here.

Health and Wellbeing conference takes place in late November

The 7th Biennial Conference on Developmental Disabilities: Health and Wellbeing across the Lifespan, takes place virtually this year on November 26 and 27. The 2020 conference, hosted by University of British Columbia Interprofessional Continuing Education, will focus on practical strategies to optimize the quality of life for people with developmental disabilities. The goal is to help clinicians and caregivers learn effective ways to work with people and their families in partnership to improve their quality of life experience.

Session topics include:

  • Re-imagining community inclusion in the midst of a global pandemic with Ross Chilton, CLBC CEO
  • The effects of COVID-19 and physical distancing measures on people with developmental disabilities and those who support them
  • Lessons Lost? Healthcare Delivery for People with Intellectual and Developmental Disabilities during the COVID-19 Pandemic

Click here to learn more about the conference, including links to register.

BCANDS Indigenous Support for Student Learning Program

BCANDS is now offering the Indigenous Support for Student Learning Program (SSLP). This is a time-limited project for Indigenous students across Canada who have limited financial resources, including students with disabilities. The SSLP is accepting applications from students of any age enrolled in a formal educational institution (either online, remote, or through on-site learning) to be considered to receive a laptop and accessories to assist with their continuing education and success.

Visit the BCANDS website here to learn more. Applications are being accepted until March 15, 2021.

Updated Support and Connection Toolkit highlights resources and activities

In each edition of this Update, we share an updated version of the Support and Connection Toolkit which gathers links to resources and activities into one document for easy access. See the most updated toolkit here.

Self Advocate Corner

CoMakeDo offers a calendar of different ways to have fun and stay connected

Just because buildings are shut, our every day routines are disrupted, and we’re stuck in an uncertain state of limbo, doesn’t mean we can’t exercise our creativity, compassion and curiosity. In fact, we’d say we need even more of that right now. Every week CoMakeDo offers up a range of experiences to connect neurodiverse folks with self, community, and the wider world. These experiences will take place online, using YouTube, Facebook Live, Zoom and over the phone for those without Internet access.

Tech support is available for those new to digital platforms. All of the experiences are designed to be doable and safe and honour physical distancing. To see all of the upcoming experiences, check out the CoMakeDo calendar here.

Real Talk hosts honest conversations about dating, love, relationships and sex

Real Talk is a sexual health initiative aimed at people with cognitive disabilities and their supporters. They host educational, social events where people can have open, honest conversations about dating, love, relationships and sex. Want more info? Download the Real Talk brochure here.

The next Real Talk hangout is on November 12, and you can learn more about it here.

BC People First looking for Youth Leadership Committee Members

The BC People First Youth Leadership Committee focuses on advocating for the rights and needs of young adults and teens who identify as having an intellectual or developmental disability. BCPF wants the voices of young adults to be heard. They want to spread awareness about self advocacy and standing up for human rights with youth in their communities. Please email if you’re interested in joining.

BCPF advocates for the rights of people with intellectual and developmental disabilities to ensure that all people are given their rights to freedom, choice, respect, dignity, and inclusion in their daily lives. BC People first is a volunteer-run non-profit society operated by people who have been labelled for people who have been labelled, to make sure labels don’t define people.

Stories of hope and encouragement

World Kindness Day is November 13

On World Kindness Day, participants try to make the world a better place by celebrating and promoting good deeds and pledging acts of kindness, either as individuals or as organizations. Learn more about it here.

The day was first launched in 1998 by The World Kindness Movement, an organization formed at a 1997 Tokyo conference of like-minded kindness organizations from around the world. There are currently over 28 nations involved in The World Kindness Movement which is not affiliated with any religion or political movement. The mission of the World Kindness Movement and World Kindness Day is to create a kinder world by inspiring individuals and nations towards greater kindness.  What will be your act of kindness?

Smiling During COVID 19

The following poem was written by Cynthia McGillivray and originally published on Self Advocate Net:

“I am Cynthia and I am funny.
I want to be brave with COVID-19!
I pick places to go with my staff.
We go to parks to do writing or walking.
Sometimes I do online class and say hi to friends.
At home I help with dishes in the mornings, I play with the baby, mop, and help mom and dad with laundry.
I laugh with mom.
I want mom to help me learn to cook and bake.
During COVID we went camping, there was a swimming pool and I went swimming.
I had ice cream, and marshmallows on the fire.
I dipped my toes in the lake, to see if it was cold.
I stay safe by wearing our masks, washing my hands for 1 minute and staying at home when feel sick.
In spare time I do my journal.
For kindness I painted rocks and placed them near the Centre that I go to, as a surprise.
They had words like joy, funny and love. Also, one rock said you rock!
What do you call a bear with no teeth?
Gummy bear!”

Signing Off 

Sometimes people seem fine, but often they may be struggling on the inside. If you think a friend may be struggling, here are a few ways you can check in with them and show them you care.


Hi Folks;  It’s PURDY’S time again, please take a few minutes to page through the catalogue.  The order deadline will be November 25, Delivery to me is December 4 and we can work out getting your product to you.  Please feel free to share this information with friends and family… Cheers and happy chocolates..

This message is to invite you to join Barbara Fast to purchase Purdys chocolates and save 25% this Christmas season.

To do so, please click the link below.

Once logged in, you will be directed to the Christmas homepage.

From there, you are able to:

  • Shop online
  • Invite other members

Have a sweet shopping experience!


It is a great time to review the contents of emergency medical and earthquake kits in your home. 

Are your water and food rations currently dated? Other items like glow sticks and batteries have expiry dates. It’s a good time to make sure everything is up to date.

Did you use some of the medical supplies during the year?  Now is a great time to order replacement items.

Have there been changes in the number of people residing in your home?  Do you need more or less supplies?

Have any of the people you live with changed their diets over the past year? Do you need to change the dietary foods in their earthquake kits?

If you need help with restocking your emergency medical and earthquake supplies please feel free to contact Judy Smith at for assistance.

It is a good time to review all safety procedures in the home; making sure that exit routes are clear of debris, including accessing risk factors (for example, moving items on shelves that could fall and moving heavy items to bottom shelves instead of top shelves). Are all staff are familiar with where emergency care items are stored?  Please review the following information from our policy manual with the staff and individuals you support. Include staff to join on skype or zoom if you cannot meet in person so everyone is familiar with this process.


When you have completed your Earthquake Drill please record this information on Sharevision.


How to Register for Emergency First Aid Community Care:

Call St. John Ambulance: (604) 321-7242

If you did not have your first aid certificate upon hire, you are responsible for the initial cost, which is currently $102.00, and Spectrum covers renewal fees.

  • If you are renewing your first aid, ask St. John Ambulance to invoice Spectrum Society
  • Let them know Spectrum Society will be paying for your course fee.

*St. John Ambulance may request authorization from Spectrum. Email with the date/location you want to complete the course and we will call them to confirm your registration.

First Aid is a requirement for employment as indicated in ‘Policy 4: Requirements for Employment.’

If requirements for employment are not met within a timely manner, shifts will be suspended without pay until this requirement is met. Below is a link to Spectrum’s First Aid policy:

Please respond back with your course date.  Prior to attending the class please arrange a time to come to the office to receive your free face mask. 

Pocket masks will need to be purchased directly from St. John’s Ambulance.

Keep your receipt and bring it to the office along with your certificate of course completion to be reimbursed and to have your file updated.

Please let Judy know if you have any questions or issues registering, by emailing her at