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Staff Access

Team News

Why is Remembrance Day important?

REMINDER: Spectrum’s Office will be closed Monday, November 13th


October 30th has been officially proclaimed Non-Profit Recognition Day in BC!

Click Here for the Official News Release


Fitness Gym - Retail & Office

Adapted Gym Time at Killarney

Killarney Community Centre offers open gym time for those with complex disabilities and their support workers to have the space to exercise, relax, and socialize. The drop-in fee is $3. Please contact Killarney for more information at (604)718-6259 or email

WHEN: Every Friday until Dec 15th, 11:30 – 1pm

WHERE: Killarney Community Centre, Gymnasium 1/3

Click Here to Register


Diwali 2023 Date: When Is Diwali?

West End Diwali Celebration in Downtown Vancouver

Gordan Neighbourhood House will be holding an event to celebrate Diwali, the festival of lights on November 12th.

Diwali, also known as Deepavali, is one of the most important and widely celebrated festivals in India and among Hindu communities worldwide. While the significance and customs of Diwali may vary among different regions of India and among various communities, the central theme of celebrating light, prosperity, and the victory of good over evil remains consistent.”

There will be kirtan (soul soothing meditative chanting) followed by a hearty meal and sparklers outside. Admission is $10!

WHEN: Saturday, November 12th, 5 – 7:30pm

WHERE: Gordan Neighbourhood House, 1019 Broughton Street

Click here to get your tickets


Killarney Community Indoor Flea Market

Killarney Community Centre will be holding their indoor flea market this month! Drop by to check out local vendors. Admission is free!

WHEN: Monday, November 13th, 9:30am – 1:30pm

WHERE: Killarney Community Centre Gymnasium


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Network for Inclusive Circular Employment (NICE) Roundtable

The Share Reuse Repair Initiative (SSRI) is organizing a networking session introduce the new provincially funded initiative, NICE. The goal of this initiative is to facilitate connections between communities facing barriers to employment in the regional circular economy. Admission is free, but registration is required by November 15th. Refreshments will be served!

WHEN: Tuesday, November 28th, 8:45 – 11am

WHERE: Creekside Community Centre, Multipurpose Room 4

Click Here for More Information


Every Voice Counts – Burnaby – Long Term Care Survey Event

The Office of Seniors Advocate’s will be releasing the results of their second landmark survey of every senior in long term care in BC. This results of the survey are meant to display first hand feedback from seniors living in long term care, and their visitors, regarding their experiences and satisfaction of available. This will be a great opportunity to learn about the survey findings, recommendations for change and connect with others who support the project. There will be a presentation of the results, followed by a light lunch. Admission is free but registration is required!

WHEN: Thursday, November 16th, 11am – 1pm

WHERE: Nikkei National Museum & Cultural Centre, 6688 Southoaks Cres. Burnaby

Click here for tickets and more information


Eastside Culture Crawl

The Eastside Arts Society’s (EAS) Culture Crawl Visual Arts, Design & Craft Festival is returning for their 27th year! Artists in the Eastside will be opening their studios to the public, and workshops and demonstrations will be held to increase the understanding and appreciation for the varied art expressions in Vancouver’s Eastside.

A core value of EAS is ensuring their events are as accessible to as many people as possible. They encourage anyone with questions, concerns or suggestion to reach out through email.

WHEN: Thursday November 16th – Sunday November 19th, Thursday & Friday 5 – 10pm, Saturday and Sunday 11am – 6pm

WHERE: Click here for the building locations and what is wheelchair accessible

Click here for more information


CNH’s Community Lunch Menu for November

Tuesday, November 7: Minestrone soup, sockeye salmon salad sandwich, salad, almond tart

Thursday, November 9: Shepherd’s pie/veggie option, salad, chocolate zucchini cake

Tuesday, November 14: CLOSED

Thursday, November 16: Baked fish with roasted potatoes, quinoa salad, chocolate chip cookies

Tuesday, November 21: Carrot soup, grilled chicken/veggie sandwich, salad, apple crumble

Thursday, November 23: Chicken pie/veggie pie, salad, quinoa shortbread cookies

Tuesday, November 28: Lentil soup, crab cake/veggie option, salad, carrot cake

Thursday, November 30: Spaghetti and meat sauce/veggie option, salad, lemon tart, apple


Vicki’s Barkery is Now in Business!

20 Most Expensive Dog Breeds To Insure – Forbes Advisor

Vicki is selling homemade healthy dog treats made with love.

Promotion price– $2.00 /goody bag. They can be picked up at the Spectrum office. Vicki accepts cash at the office & E-transfer as payments. Etransfer details are at the office.

Menu*NEW* Carrot cake cookies (natural peanut butter, natural coconut, applesauce, oat flour, egg, carrots)

Peanut butter cookies (natural peanut butter, oat flour, egg, water.)


To reserve a bag/place an order- please email


Spectrum Office Closures for 2023

Remembrance Day

Office closed on Monday, November 13, 2023

Christmas and Boxing Day

Office closed on Monday and Tuesday, December 25, 26, 2023


Pros & Cons of Employee Assistance Programs | Nivati

For those receiving benefits with Spectrum, we offer our EAP (Employee Assistance Program) to provide 24/7 confidential support to our employees. If you are not currently receiving group benefits but are in need of support, please reach out to your supervisor or Human Resources at so we can provide you with accessible options of support. For immediate access to set up assistance, you can click here: Lumino VC ( OR download the app directly onto your smart device by going to the App Store and searching Lumino Health Virtual Care. The graphic is as follows and you will need your benefit group number and Access ID to set it up:
Lumino Health Virtual Care – Apps on Google Play

Improving the Employee Assistance Program (EAP) experience

Sunlife has added two new service enhancements to the Lumino Health Virtual Care EAP:

  • a new phone number for immediate support,
  • 24/7 service support by Dialogue across all Lumino Health Virtual Care products.*
New EAP phone number
  • When accessing EAP via the app is not possible:
    • Plan members can get access to immediate help through their EAP by calling 1-844-342-3327A Member Service Specialist will assess your needs and coordinate care with the appropriate resources.

Plan members are also able to access the EAP through the app or online.

New 24/7 Dialogue support*

If you or your dependents are having trouble using the app or website and need help accessing your account, they can:

 For questions regarding benefits plan information, you can

Spectrum recognizes that our teams do an incredible job of supporting people in our services. The work that each of you do is valuable and at times, difficult. Please do honor what your body/mind may be communicating. If you feel increased stress or grief, please pay attention to those signals and reach out to the EAP or us for resources of support.


What is happening in Vancouver in November?

Click on the link below to see what’s happening:


Employee Referral Program Vector Art, Icons, and Graphics for Free Download

Is there anyone you know that is looking for meaningful work?

If you have a friend, family member or meet someone in the community that is interested in joining the team and you refer them to Spectrum, you could be eligible for a referral bonus!

If the person referred is hired and maintains at least 6 months of consistent employment with Spectrum, we will award a $250 Referral Bonus.

*for more information on the program, please email

We thank you for bringing us quality applicants/employees!



The art of the sword at Academie Duello is a group activity for 4-8 people; social + exercise!

They are looking for fellow introverts to find a group of people to organize smaller private classes with instead of going to the much larger drop-in classes and for a reasonable price. See for yourself what wielding a sword like in RPGs is like!

The length of each class depends on # of participants

$170 for 10 credits in one month, ~2 classes a week

1 credit = 10 minutes private lesson duration

Examples of the possible split of credits/class frequency/length depending on the number of people 

2 people = 20 credits

3 people = 30 credits

4 people = 40 credits

5 people = 50 credits

6 people = 60 credits

7 people = 70 credits

8 people = 80 credits

For anyone interested in learning more about this opportunity, please contact Sarah Woollacott at

Home – Academie Duello – Learn Swordplay

International Centre for Swordplay – Learn Longsword, Rapier, Sidesword, Polearms, Mounted Combat, Archery, martial arts, axe throwing.



Submitting Coordination of Benefits claims via the my Sun Life mobile app

Managing your benefits is easier than ever. We’re happy to share that you can now submit Coordination of Benefits claims (COB) on the my Sun Life mobile app.

You can now submit medical-related COB claims on the my Sun Life mobile app.* Plan members can continue to make COB claims involving vision, drugs, or dental online at

Changes like this are part of our ongoing mission to continually improve our digital experience.

What is Coordination of Benefits?

Coordination of Benefits is when more than one plan covers a person. COB lets plan members submit their claims and any remaining amounts to another plan. This allows them to get the maximum payment possible. This typically means an employee has coverage through their workplace plan and their spouse or partner’s workplace plan.

Check out our brochure that gives a step-by-step guide on submitting COB claims. This is accessible via the my Sun Life mobile app.


Employees can learn more about Coordination of Benefits by signing in to > Benefits centre > Coordination of Benefits.


Please call Group Benefits Client Care Centre at 1-800-361-6212, Monday to Friday,
8 a.m to 8 p.m. EST.


Ray’s Retro Friday Night Music

  • Hosted by Self Advocates of the Rockies society (SAOR)
  • Meets the third Friday of every month from 5:00pm – 6:00pm MDT / 4:00pm – 5:00pm PDT
  • Join the group on Google Meets by clicking here or dial: ‪(CA) +1 587-688-3336 PIN: ‪599 330 504#

Breaking Away from the Covid Blues with Lynnetta

  • Hosted by Self Advocates of the Rockies Society (SAOR)
  • Meets the third Wednesday of every month from 1:00pm – 2:00pm MDT / 12:00pm – 1:00pm PDT
  • Join the group on Google Meets by clicking here or dial: ‪(CA) +1 613-916-1823 PIN: ‪337 088 313#

Phone Tree

  • Hosted by Self Advocates of the Rockies Society (SAOR)
  • Every Thursday: 2:00pm – 3:00pm MDT / 1:00pm – 2:00pm PDT
  • SAOR will be holding weekly group phone calls to catch up with friends and meet new advocates from around the province.
  • To register, email or call 250-426-3393 by 3:00 pm on Wednesdays. Spots are limited to five per call so make sure to sign up to reserve your spot.


HEALTH & SAFETY COMMITTEE Hard Hat Labels - Brady Part: 42244 | Brady |


What do you do if you or someone you’ve worked with has been injured?

All Spectrum employees are covered by WorkSafe BC. Employees who sustain an injury while performing their daily work are eligible to receive compensation from WorkSafe BC. For all accidents (whether time loss occurs or not) a Workers’ Report of injury form must be completed and returned to the immediate supervisor who will forward the form to Human Resources for processing, or the employee can return the completed form directly to Human Resources. Claims submitted into WorkSafe BC must be reported within three (3) days.

Policy 9(d):

Injury/Accident Report forms can be found on our Spectrum website under Human Resources, left hand menu “Forms” or you can email and one will be emailed to you.

Reporting Helps Us To learn, grow and improve together

Accidents happen and one of the main purposes of our accident/injury reporting is to collaborate with WorkSafe BC, our teams and employees to ensure that any employee who is injured receives the proper medical care and support they may need. Our reporting process also provides an opportunity to assess our workplaces for potential hazards so we can continue to improve and determine preventative measures to mitigate future risks. Think of reporting your injury as an opportunity to help yourself and your team.

Why it is important to report an incident, even if you are feeling okay?

Even if you feel ok, there is an obligation to report potential risks or hazards to your supervisor and HR. It’s good news that you’re ok but the next person might not have that same experience. We want to ensure that we are aware of and reviewing any potential risks of injury in your places of work. We have an obligation to ensure the well-being of all employees and review and investigate any potential hazards. Please keep us informed and assist us with keeping you and our teams safe!

Most importantly remember to Take care of yourself.

Employees who take care of themselves and their own needs will be better prepared to care for others on the job.

For example:

  • Don’t accept more work than you can handle.
  • Recognize signs of stress and take the necessary steps to alleviate stress in your life.
  • Let your supervisor know if you need assistance with something.
  • Don’t place yourself or others at risk by taking on more than you are prepared for.

Enjoy your work! If you don’t, then be honest with yourself and your supervisor about it. You may need a break.

If you have any Health & Safety related questions, please email

Be Safe. Be Calm. Be Kind