HUB Digital Marketplace
HUB International Limited is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services.
Use the HUB Digital Marketplace to find coverage near you: https://offers.hubsmartcoverage.ca/hubcoastal/?utm_source=kevinhawryluk&utm_medium=email
Burnout and Compassion Fatigue
Burnout is a psychological state which results from the accumulation of stress over time. It describes a general exhaustion and lack of interest in one’s work. Compassion fatigue refers to the exhaustion of caring and results from self-neglect, in order to care for others. Burnout and compassion fatigue are the second leading cause of support workers going on medical leave. They also contribute to high staff turnover. Early signs of burnout include depleted energy, low concentration, apathy, withdrawal, irritability, and decrease in work performance.
Burnout Resilience and Self-Care
Prevention of burnout and compassion fatigue is a shared responsibility of the individual and the organization. Organizational factors that protect against burnout include peer support, clear instruction, good leadership, appreciation, training, and access to resources.
On an individual level the best way to prevent burnout is to engage in intentional self-care. Self- Care is any action we take that contributes to our physical or psychological wellbeing. Self-care is a way of being. It is an internal shift of taking your own needs into account. It is checking in with yourself, listening to your body, removing things that drain you, and creating good habits. It is also helpful to remember the ABCs for caregivers: Awareness, Balance, and Connection. Awareness is prevention. Ask yourself “What am I feeling stressed about in my work right now?”. Ensure that you are balancing your life and personal needs with the demands of work and the needs of others. Lean into connection. Social support is one of our most powerful tools to mitigate stress.
If you would like to learn more about burnout and resilience strategies you may refer to the Compassion Fatigue, Self-Care, and Resilience course on Open Future Learning. If you are actively experiencing burnout/compassion fatigue, consider speaking with a trained counsellor and your immediate supervisor to get the support you need.
What is Self-Care and Why is it Important?
Self-care is the practice of taking care of physical, mental, emotional, and spiritual aspects of your life to promote health and wellness.
While many people may view self-care as a form of selfish indulgence, the act of caring for oneself is an important part of a person’s overall well-being.
https://www.verywellhealth.com/what-is-self-care-5212781
Putting Your Best Foot Forward – Foot Comfort and Safety in the Workplace
Why is Foot Comfort Important?
Given that we spend a significant portion of our day on our feet, it’s essential to take care of them and wear appropriate footwear. Work-related foot injuries generally fall into two main categories. The first includes injuries like punctures, crushes, sprains, and lacerations (cuts). The second category involves injuries from slips, trips, and falls. Although slips and falls may not always lead to foot injuries, neglecting foot safety significantly increases the risk of such incidents, which can result in injury.
To read more about causes, contributing factors, and prevention of foot injuries in the workplace, visit the Canadian Centre for Occupational Health and Safety (CCOHS) here: https://www.ccohs.ca/oshanswers/prevention/ppe/foot_com.html
Reporting Unsafe Working Conditions and the Importance of a Safe Work Environment
Importance of a Safe Work Environment
A safe work environment is crucial for the well-being of all employees and people supported. It not only ensures the physical safety of everyone but also fosters a positive and supportive workplace culture. A safe workplace minimizes the risk of accidents, injuries, and illnesses.
Reporting Unsafe Working Conditions
Employees play a vital role in maintaining a safe work environment. If you observe any unsafe conditions or practices, it is essential to report them immediately. To report an issue, you can complete Spectrum’s Unsafe Working Conditions Report form, available on the Health and Safety webpage: https://www.spectrumsociety.org/human-resources/health-safety-committee/
We appreciate that you care about your co-workers and the people we support; we will never discriminate against you for completing an unsafe working conditions report.
Why Reporting is Crucial
Reporting unsafe conditions helps prevent accidents and injuries, protects everyone’s health, and ensures alignment with provincial safety regulations. Maintaining a safe work environment is a collective responsibility. By reporting unsafe conditions, you contribute to a safer and healthier workplace for all.
If you have any questions or need further guidance, please contact Human Resources: hr@spectrumsociety.org
Care For Caregivers
Care for Caregivers provides free, accessible mental health support for healthcare providers in British Columbia. We aim to empower healthcare professionals to prioritize their well-being by cultivating a network of helpful resources and fostering a resilient community of caregivers supporting caregivers. This initiative is led by the Canadian Mental Health Association, BC Division in partnership with SafeCare BC, and proudly supported by the Province of British Columbia.
Sun Life Healthy You: Be a fan of your health
We launched the Sun Life Healthy You (SLHY) hub in 2023. We want to encourage Canadians to take charge of their health. We also want them to know that Sun Life is here as a partner that can help them live healthier lives. We built the SLHY hub as part of Sun Life’s ongoing multi-year partnership with the Toronto Raptors. It provides practical advice on the topics of goal setting, routine building, physical fitness, nutrition, and mental health.
Diabetes Coaching with Lumino Health Pharmacy
Lumino Health Pharmacy offers pharmacy services, provided by Pillway. In January 2024, they will begin offering diabetes coaching from a pharmacist to all plan members, free of charge!
Diabetes is a fast-growing chronic disease, and the cost of drugs to treat it is on the rise. Plan members with diabetes often experience other chronic diseases at the same time. Coaching with Lumino Health Pharmacy aims to help plan members follow their treatment and improve health outcomes.
About Lumino Health Pharmacy
Launched in July, Lumino Health Pharmacy is an optional service. There’s free delivery within Canada to help manage medication routines with confidence.
About the diabetes coaching program
To start a coaching session, plan members sign in to the Lumino Health Pharmacy mobile app or website.
- Coaching will focus on lifestyle, diet, nutrition, mental health, health literacy and medication management.
- On-going coaching is also available if needed.
- The pharmacist can also coordinate with other health-care providers (if requested by the plan member). This includes general practitioners, specialists, and dietitians to best support plan members.
SunLife will launch diabetes coaching to plan members in January 2024. They send emails directly to targeted plan members who are actively claiming for diabetes-related medication(s). These emails will aim to raise awareness about the service and encourage them to use it. Standard exclusions will apply for plan member communications.
When plan members sign in to the my Sun Life mobile app or mysunlife.ca, they’ll receive messages about the program.
More details will follow about the coaching program in January, along with a preview of the plan member emails.
CLBC Reminder to get your flu and COVID-19 shots
Community Living BC encourages everyone who has yet to receive their COVID and flu shots this season, to kindly do so as soon as possible, ideally before the holiday season. COVID-19 remains a risk to the population (especially for those who are unvaccinated) and influenza cases are rising.
Priority to receive the COVID-19 vaccination is given to all individuals supported by CLBC. Invitations for this season’s vaccinations have been sent through email or text to everyone who has registered for a COVID vaccination in the past. It is possible to book both vaccinations in the same appointment! These vaccinations are free and available at pharmacies, health care authority clinics, and some primary care provider’s offices.
You can book your appointment through the Get Vaccinated System.
If you need help booking your appointment, you can call 1-833-838-2323. This number is open 7 days a week from 7am – 7pm and 9am – 5pm on statutory holidays.
Click here for BC’s fall respiratory illness immunization campaign
For those receiving benefits with Spectrum, we offer our EAP (Employee Assistance Program) to provide 24/7 confidential support to our employees. If you are not currently receiving group benefits but are in need of support, please reach out to your supervisor or Human Resources at hr@spectrumsociety.org so we can provide you with accessible options of support. For immediate access to set up assistance, you can click here: Lumino VC (dialogue.co) OR download the app directly onto your smart device by going to the App Store and searching Lumino Health Virtual Care. The graphic is as follows and you will need your benefit group number and Access ID to set it up:
When accessing EAP via the app is not possible:
Plan members can get access to immediate help through their EAP by calling 1-844-342-3327. A Member Service Specialist will assess your needs and coordinate care with the appropriate resources.
Plan members are also able to access the EAP through the app or online.
If you or your dependents are having trouble using the app or website and need help accessing your account, they can:
- contact Dialogue by emailing sunlife-support@dialogue.co Monday to Friday 8 a.m. to 6 p.m. ET.
- visit help.dialogue.co and use the chat feature for assistance, for after hours and weekend support.
For questions regarding benefits plan information, you can
- contact hr@spectrumsociety.org
*Applies to all Lumino Health Virtual Care products – Employee Assistance Program (EAP), Primary Care, Stress Management & Well-Being
Spectrum recognizes that our teams do an incredible job of supporting people in our services. The work that each of you do is valuable and at times, difficult. Please do honor what your body/mind may be communicating. If you feel increased stress or grief, please pay attention to those signals and reach out to the EAP or us for resources of support.
Come Join the Health & Safety Committee
Are you passionate about enhancing workplace health and safety? Spectrum has a great opportunity for you to share your unique experiences and opinions as a part of the Health and Safety Committee.
Spectrum’s Health and Safety Committee are on a mission to fix and build our membership. The committee consists of Community Support Workers, Managers, and Human Resources personnel. The main purpose of the Health and Safety committee is to ensure we meet WorkSafeBC standards and that every employee and people we support know that their safety is a priority.
Some Roles and Responsibilities of Committee Members are:
- To review all workplace reports of injuries and illness
- Review reports of unsafe working conditions
- Develop and review safety plans and protocols
- Review training opportunities for staff
- Ensure our Policies & Procedures align with WSBC regulations
You might be thinking that this sounds like a big commitment with an already busy schedule. However, we meet just once a month for a couple hours and you are paid for your time. Additionally, you also receive 8 hours of paid Health and Safety training each year.
This is a great opportunity to contribute to Health and Safety at Spectrum, diversify your skills, as well as connect with fellow Spectrum staff.
If you are interested in this opportunity, or want to know more information, please email safety@spectrumsociety.org or speak to your manager.
We hope to hear from you soon!
Your Health & Safety Committee