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Team News

February 15, 2021 we will celebrate Family Day and the Spectrum Office will be closed


COVID-19 Updates – January 29, 2021

Joint statement on B.C.’s COVID-19 response, latest updates

The government and the Provincial Health Officer, Dr. Bonnie Henry are asking us to continue to follow the public safety guidelines as carefully as possible.  There are a number of reasons we are still at high risk of catching COVID-19:

  • There are still 500 people per day testing positive for COVID-19.
  • Vaccines will not be available to protect everyone until the end of the summer.
  • There are new variants of the virus causing infections around the world and these variants seem to be far more infectious.
  • Winter is a time when respiratory diseases are typically more common because we spend more time inside.

Please continue to follow all the basic safeguards that required to keep people safe and healthy:

  • Stay home if you sick – Call 811 for further directions. 
  • Wash your hands regularly
  • Keep your distance – at least two metres or six feet from people outside your bubble 
  • Wear a mask on transit, in stores, in all indoor public spaces.
  • Keep your social bubble small – But stay connected with friends and family. Phone, video chat, go for a walk outside – it is so important to keep in touch. 

In Dr. Bonnie Henry’s words:

“The ongoing risks and challenges that have come with this pandemic have put a strain on all of us. While much focus is on our physical health, it is equally important to take care of our mental and emotional well-being. In particular, let’s ensure we connect our friends and family – young and old – who may be struggling, to let them know they are not alone and support is available.

“We thank everyone for your sustained effort and commitment, despite how tired you may be. Take heart in knowing the small actions we take – sending a card to a friend, following the directional arrows in your grocery store – have a big impact and, without a doubt, will help stop the spread of COVID-19.” More information in the BC Government Press Release for Jan 28, 2021

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Update on Vaccinations

BC has been providing regular updates to the Immunization Plan so checking the BC Immunization website is the best way to get up-to-date information.  My short summary version of the plan would be:

  • Phase 1 – finishing in January 2021 – Staff and Residents of Long Term Care homes and Assisted Living Facilities
  • Phase 2 – February and March 2021 – BC residents over 80 years old, Indigenous seniors over 65 years old, Health Care Workers and residents and staff of congregate care facilities.
  • Phase 3 – April through June 2021 – General Population – BC residents between 60 and 80 years old.
  • Phase 4 – July through September 2021 – General Population – BC residents age 18 – 60 years old.

For Phases 1 and 2, the Health Authorities are organizing the vaccinations.

For Phases 3 and 4, people will be able to register for vaccination clinics, beginning in March 2021.

Health Authorities will be establishing vaccination clinics in community centres, school gymnasiums and arenas.

For people we support, most will access the vaccinations based on their age along with the general population guidelines.  There is a planning for people who are “Clinically Extremely Vulnerable” which includes “Adults with very significant developmental disabilities that increase risk” . As more vaccines become available, they hope to be able to schedule additional groups for vaccination.

There are a couple of articles below in the CLBC Update for Individuals and Families that also answer questions about vaccines.

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Pay during Testing and Isolation – For Employees

Staying home if you are sick or have been directed to isolate is very important safety step. We want to make sure employees don’t lose paid hours though, so we will pay for scheduled shifts that employees must cancel because they have symptoms or have been directed to isolate while waiting for test results or because Health has directed the employee to isolate and monitor for symptoms.

If you have symptoms, call your manager and HR to let them know you cannot work and your manager will confirm pay for shifts with HR.

This is a short term response to ensure we are doing everything we can to keep our teams safe and healthy. It applies to all staff – full-time, part-time and casual staff. We will pay for up to one week of shifts and will provide this benefit until March 31, 2021.

Let us know if you have questions.

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BC Recovery Benefit – For all BC Residents!

The BC Recovery Benefit (the benefit) is a one-time direct deposit payment for eligible families, single parents or individuals. Benefit eligibility is based on net income from your 2019 tax return. You must apply to receive the benefit.

Generally, the benefit is available to people:

Online applications

Applying online is the fastest way to get your payment.

Take your time when applying. Errors or incomplete information can cause long delays in processing your application.

This process takes approximately 15 minutes to complete.

Submit your application

You can use your desktop, tablet or smart phone. Your personal information is protected and secure.

After submitting, we’ll email you a confirmation number.

Phone applications

You can apply by phone with the help of our agents. Translation services are available to help you.

We anticipate high call volumes and strongly recommend applying online if you can.

Dial 1-833-882-0020

Our agents will complete the application with you and give you a Case ID number when you’re done.

Call us Monday to Friday, 7:30 am to 5:00 pm, excluding statutory holidays.

For your banking information, you can get it off a cheque (see below), or from bank website, or by calling your bank.

Temporary Pandemic Pay – For Employees

We are relieved to have finally received the funding for Temporary Pandemic Pay and paid it out to eligible employees on January 28, 2021.  Temporary Pandemic Pay was a joint Federal / Provincial government announcement for essential workers in Provincially funded services.  Government announced a $4/hour payment for all hours worked in front-line services between March 15, 2020 and July 4, 2020.  For people on salary and our salaried caregivers, the hours were calculated based on full-time status.

More information on the Temporary Pandemic Pay is available here:

Let us know if you have any questions.

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Working from Home – For Employees

For those of you who were able to work from home in the past year, you can claim some expenses as a deduction on your income tax return.  There is a temporary flat rate method for 2020 to reduce the forms needed to make this claim.

Revenue Canada has a New temporary flat rate method

The new temporary flat rate method simplifies your claim for home office expenses. You are eligible to use this new method if you worked more than 50% of the time from home for a period of at least four consecutive weeks in 2020 due to the COVID-19 pandemic. You can claim $2 for each day you worked from home during that period plus any additional days you worked at home in 2020 due to the COVID-19 pandemic. The maximum you can claim using the new temporary flat rate method is $400 (200 working days) per individual.

Each individual working from home who meets the eligibility criteria can use the temporary flat rate method to calculate their deduction for home office expenses. This means multiple people working from the same home can each make a claim.

This method can only be used for the 2020 tax year.

Simplified process for the temporary flat rate method

You do not have to: calculate the size of your work space, keep supporting documents or get Form T2200 completed and signed by your employer.

What counts as a work day

  • days you worked full-time hours from home
  • days you worked part-time hours from home

What days do not count

  • days off
  • vacation days
  • sick leave days
  • other leave or absence

Expenses that are covered by the $2 a day flat rate

The temporary flat rate method is used to claim home office expenses. You cannot claim any other employment expenses (line 22900) if you are using the flat rate method

Read more here:

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Welcome to the January 29 edition of CLBC’s Update for Individuals and Families. As a reminder, you can find all Updates (including past editions) posted on our website here. You can also check out CLBC’s Facebook page here and Twitter page here. If you know of anyone who would like to receive future Updates, please share the link to our sign up page with them. If you have a specific question, or feedback about this update, you can send an email to

CLBC and Government News
B.C.’s COVID Immunization Plan

Earlier this month, the Province of B.C. announced its COVID-19 Immunization Plan, which will happen in four phases. Eligibility for all phases is based on the age you are turning in 2021 and you can find more details here.

Phase 2 (February to March) includes individuals supported by CLBC who live in group homes. Phase 3 (April to June) includes adults with significant developmental disabilities who are clinically very vulnerable. More details about this will be coming soon.

It’s important to understand the timeline for each phase may change due to vaccine availability. It is expected that all people in B.C. recommended to receive the vaccine will have the opportunity to get it in 2021. You will not miss your chance to the get the vaccine when a new phase starts. Once you become eligible, you are always eligible.

More details about how and where you can receive the vaccine when it’s your turn will be coming soon. You can also read more about B.C.’s COVID-19 immunization plan on the BC Centre for Disease Control website here.

New funding helps people CLBC serves get back to work

In Fall 2020, CLBC conducted a survey which over half of our 100 employment service providers completed. Results of the survey indicated that 47 per cent of people these agencies are serving who were employed before COVID-19 have lost their jobs.

On January 18, the Province announced $9.7 million of COVID-19 recovery funding over two years to support people who have lost work during the pandemic to get back to work. This grant funding is available to employment service providers to support people to reconnect to their previous jobs or find new employment.

The grants are being administered by Inclusion BC and employment service providers can apply for first year funding from January 25 through February 15, 2021. Click here to read the provincial news release and you can also find answers to frequently asked questions here.

Additionally, $300,000 in funding will be used to help individuals improve their digital literacy skills. This will help them enhance their employment prospects, work more from home and benefit from more virtual social connections.

CLBC pauses invoicing on Direct Funding (DF) contracts to support families to use respite flexibly

CLBC has put a pause on asking people with Direct Funding (DF) agreements to pay back funding they have not yet used until after June 30, 2021. This step allows individuals and families who receive DF funds to use this funding flexibly through June 30, 2021 to help off-set the impacts of COVID-19. Find more information and resources related to flexible use of respite here. If individuals and families have questions about flexibility to use their DF funding or invoicing for DF agreements, they can contact their local CLBC liaison analyst. Contact information for CLBC offices can be found here.

Plain language teleconference summary and audio recording now available

On January 18, a teleconference for individuals and families took place with Dr. Daniele Behn Smith, Deputy Provincial Health Officer, Nicholas Simons, Minister of Social Development and Poverty Reduction, Michael Prince, CLBC Board Chair and Ross Chilton, CLBC CEO. The call shared the latest health information and guidance on COVID-19.

You can read a plain language summary of the teleconference call here. This summary, as well as the audio recording of the call, are also posted to the CLBC website here.

The next monthly teleconference for individuals and families is scheduled for Tuesday, February 16, from 1:00 p.m to 2:00 p.m. An invitation to this call will be sent out by email in the near future and shared on the teleconference webpage here.

Immunize BC explains herd immunity

“Herd immunity” is a term that is being used a lot. Here is an explanation from Immunize BC about what it means:

The more people in a community who are vaccinated, the harder it is for a disease to spread. If a person infected with a disease comes in contact only with people who are immunized (who have been vaccinated), the disease will have little opportunity to spread. The type of protection created when most people are vaccinated is called “herd immunity.” It means that many of us are protecting each other, and especially the most vulnerable among us, such as:

  • Babies who are too young to be fully vaccinated.
  • People who cannot receive certain vaccines for medical reasons.
  • People who may not adequately respond to immunization.

You can also click here to watch a helpful video about herd immunity.

Plain language information to support decisions about vaccines

It is important to support individuals to make decisions about the vaccine in the same way we do for other health decisions. Some people have substitute decisions makers. Most people will be making their own decision with support from someone they trust. Many people have appointed someone to support their decision making using a Representation Agreement. You can learn more about Representation Agreements here.

To help with decision making around the vaccine you can visit the Health Care Access Research and Developmental Disabilities (HCARDD) website here for plain language information about COVID-19 and the vaccine, including these two resources:

First Nations Health Authority resources 

The First Nations Health Authority (FNHA) website helps to answer questions about what to do if you test positive for COVID-19 and what supports are available.

You can also find a helpful fact sheet from FNHA about COVID-19 vaccination here.

As a reminder, the First Nations Virtual Doctor of the Day, is available between 8:30 a.m. and 4:30 p.m., seven days a week, for medical advice as well as further support and information. Call 1-855-344-3800 for support and updated information about vaccinations.

Indigenous Peoples, stigma and COVID-19

“Healing in Pandemic Times: Indigenous Peoples, Stigma and COVID-19” is an animated video that addresses the ongoing issues of stigmatization experienced by Indigenous Peoples in the health care system. This video is presented by Indigenous Health, Northern Health and the National Collaborating Centre for Indigenous Health and is intended for both Indigenous and non-Indigenous audiences. The video features animation by Joanne Gervais and music by Renae Morriseau and M’Girl and you can click here to watch it.

Staying connected and supported

Webinar answers questions about the COVID vaccine

To help address concerns and answer questions about the COVID vaccine, the Health Care Access Research and Developmental Disabilities Program and Centre for Addiction and Mental Health recently hosted a webinar with Dr. William Sullivan from Surrey Place in Ontario.

You can watch a recording of the webinar here.

For more accessible tools and resources for people with developmental disabilities and their caregivers, including mental health self help booklets and COVID-19 information sheets, visit the H-CARDD website here.

Seasonal Affective Disorder and the winter blues

As days get shorter, darker, and colder, it’s quite common to notice a shift in mood. In Canada, about five per cent of the population is affected by Seasonal Affective Disorder (SAD), which can involve changes in energy, appetite and overall mood.

What’s more common in Canada is sometimes known as the “winter blues” which can be understood as a milder form of SAD. In fact, as many as 15 per cent of people experience the winter blues in Canada.

While winter is unavoidable in Canada, there are some lifestyle changes you can make that can help you battle the winter blues and SAD. Some of these strategies include:

  • Getting some daylight
  • Exercising regularly
  • Eating a well-balanced diet

Click here for more information and tips on steps you can take.

Mental health resources for co-existing problems

A co-existing problem occurs when people have a mental health problem and, at the same time, use substances in ways that could result in significant harm. Learn more about co-existing problems here.

If you know someone who is experiencing a co-existing problem, or if you are concerned about yourself, don’t be afraid to reach out. One way is to talk to a healthcare professional you feel comfortable confiding in. An assessment of your symptoms may be helpful. In addition to talking to a healthcare professional, consult the resources below for more information:

  • Alcohol and Drug Information and Referral Service – call toll free at 1-800-663-1441. In Greater Vancouver, call 604-660-9382.
  • Local Crisis Lines – Crisis lines aren’t only for people in crisis. You can call for information on local services or if you just need someone to talk to. If you are in distress, call 310-6789 (do not add 604, 778 or 250 before the number) 24 hours a day to connect to a B.C. crisis line without a wait or busy signal.

Updated Support and Connection Toolkit highlights resources and activities

In each edition of this Update, we share an updated version of the Support and Connection Toolkit which gathers links to resources and activities into one document for easy access. See the most updated toolkit here.

Self Advocate Corner

Self advocates leading connection in 2021

Last month, five self advocacy groups from around B.C. were selected to receive a grant from CLBC to help people with diverse abilities stay strong and connected during COVID-19.

Congratulations to Self Advocates of the Rockies (Cranbrook), the BC Self Advocate Leadership Network (Lower Mainland/Vancouver Island), Olivia Douglas Community Society (New Westminster), Speaking Up for Self Advocacy Awareness (Kamloops) and TALK North West (Kitimat/Terrace).

For the next eight months these self advocacy leaders will organize online events, programs, workshops and other safe activities and connection opportunities for people with diverse abilities across B.C.

Make sure to visit the new Calendar for Connection where these events and activities will be posted. Please share with others who are looking to make friends, have fun, and learn new things.

BC People First Annual Conference 2021 – Rights and Wellness

Join BC People First (BCPF) on February 25 and 26 for their 2021 annual conference, which focuses on the theme of Rights and Wellness. The conference is virtual this year and will feature a series of online Zoom workshops by self advocates for self advocates in British Columbia.

BCPF gets lots of questions about the rights people have, how to use technology, how to run a self advocate group, advocacy help and more. The goal of the conference is to answer people’s questions and help people learn as much as they can. All the presentations are taught by self advocates with expert experience and amazing skills to share.

Tickets are free for all self advocates and people with disabilities in the province. Here is the online registration page. You only need to register once to get access to all the workshops and presentations. Attendees can attend one, a few, or all of the presentations.

Self Advocates of the Rockies launch connection activities

Check out these upcoming activities hosted by Self Advocates of the Rockies for opportunities to connect virtually with others:

  • Gaia TV Series with Kimberly – Watch different educational series and documentaries on Gaia, which is a streaming service, then join a conversation about them. Topics will include science, history, spirituality and health.Every Monday from February 1 until August 30, 2021 from 6:00 p.m. – 7:00 p.m. Pacific Time (7:00 p.m. – 8:00 p.m. Mountain Time)Email to register.
  • National Pizza Day Celebration  Join DJFunTown (Duane Johnson) and Right-On Photography (Jonathan Righton) on Tuesday, February 9 from 10:30 a.m. – 11:00 a.m. Pacific Time (11:30 a.m. –  12:00 pm Mountain Time)  as they share fun and historic facts about National Pizza Day.

There will be an online celebration on “Google Meet” at the following link: Have your pizza of any kind on that day to celebrate altogether.

Stories of hope and encouragement

Try the new Be Calm hotline

Need a bit more calm in your day? City of Victoria’s Artist-in-Residence Kathryn Calder invites you to call the new 1-877-2BE-CALM (1-877-223-2256) toll free hotline to hear uplifting sounds of Canadian music, nature, poetry, children’s laughter, meditations and Indigenous stories and songs.

Call the hotline or visit to learn more, including how to submit a recording of your child’s laughter to be considered for future phone line audio selections.

“Wear a Mask” song by the Stone Poets

Since March 2020 when the COVID-19 pandemic hit, live concerts have been cancelled. After months of social isolating and listening to health department regulations, the band Stone Poets grew weary of watching social media and news channels showing stories of people still not wearing masks to help reduce the spread of the corona virus. They decided to release “Wear a Mask” to use their platform to help spread awareness. Let’s support each other and “break on through to the other side” of this pandemic. “It’s such a simple task … please wear a mask.”

You can click here to listen to the song.


Click on the heading of each article for full details


February 4, 2021

Lumino Health Virtual Care: enhancements to registration flow

We understand how important it is for your employees and their dependents to have access to mental and physical health resources. Especially with further restrictions in place due to COVID-19.



New vendors within Lumino Resources & Offers

We’re continuing to expand the health-care solutions we offer to help Canadians live healthier lives.


New Choices health and dental insurance products coming February 14

We’re continuously looking to provide more flexible insurance options for terminating and retiring plan members. That’s why we’re replacing our Choices transition and underwritten health and dental products.



Get the latest news and information in group benefits




Life’s brighter under the sun Legal | Privacy | Security


© Sun Life Assurance Company of Canada. All rights reserved, 2021.

Group Benefits are provided by Sun Life Assurance Company of Canada,
a member of the Sun Life Financial group of companies.




Charity for Persons with Disabilities | Easter Seals BC & Yukon

Easter Seals is excited to launch a new program to help young adults with diverse abilities become independent, empowered adults.

Compass Program

Learn the skills to live as independent, empowered adults.

This is a 16-week course to help young adults with diverse abilities to become better prepared for school, work, independent living and their transition to adulthood.

The Compass Program is based on curriculum developed by the Adoptive Families Association of BC for youth aging out of government care. Over the course of the program, participants will complete lessons In Education, Employment, Health & Wellness, Housing & Personal Life. All guided by specialized educators and guest speakers, and Easter Seals staff.

Location: Online Zoom Classes

Dates: Begins February 8th for 16 weeks (Monday to Friday 3:30-5:30pm)

Cost: $250 (funding options available)

Ages: 17-25 years old

Register at:



Canada Revenue Agency is offering the following webinars in February, March and April:

Benefits & Credits Presentations:

February 23, 2021 – 1:30PM – 3:00PM PST

February 24, 2021 – 10:00AM – 11:30AM PST (in French)

March 25, 2021 – 1:30PM – 3:00PM PST

April 22, 2021 – 1:30PM – 3:00PM PST

You can register for any of the above webinars by going to the below link and clicking on the link associated with the date of your choice. (English presentations) (French presentations)

Warm regards,

Allison Reed

Outreach Officer, Assessment, Benefit, and Service Branch

Canada Revenue Agency / Government of Canada /Phone: 604-775-5020


It is a great time to review the contents of emergency medical and earthquake kits in your home. 

Are your water and food rations currently dated? Other items like glow sticks and batteries have expiry dates. It’s a good time to make sure everything is up to date.

Did you use some of the medical supplies during the year?  Now is a great time to order replacement items.  Please note that WCB Level 1 First Aid Kits are required in all of the homes that are staffed.

Have there been changes in the number of people residing in your home?  Do you need more or less supplies?

Have any of the people you live with changed their diets over the past year? Do you need to change the dietary foods in their earthquake kits?

If you need help with restocking your emergency medical and earthquake supplies please feel free to contact Judy Smith at for assistance.

It is a good time to review all safety procedures in the home; making sure that exit routes are clear of debris, including accessing risk factors (for example, moving items on shelves that could fall and moving heavy items to bottom shelves instead of top shelves). Are all staff are familiar with where emergency care items are stored?  Please review the following information from our policy manual with the staff and individuals you support. Include staff to join on skype or zoom if you cannot meet in person so everyone is familiar with this process.


When you have completed your Earthquake Drill please record this information on Sharevision.


How to Register for Emergency First Aid Community Care:

Call St. John Ambulance: (604) 321-7242

If you did not have your first aid certificate upon hire, you are responsible for the initial cost, which is currently $102.00, and Spectrum covers renewal fees.

  • If you are renewing your first aid, ask St. John Ambulance to invoice Spectrum Society
  • Let them know Spectrum Society will be paying for your course fee.

*St. John Ambulance may request authorization from Spectrum. Email with the date/location you want to complete the course and we will call them to confirm your registration.

First Aid is a requirement for employment as indicated in ‘Policy 4: Requirements for Employment.’

If requirements for employment are not met within a timely manner, shifts will be suspended without pay until this requirement is met. Below is a link to Spectrum’s First Aid policy:

Please respond back with your course date.  Prior to attending the class please arrange a time to come to the office to receive your free face mask. 

For employees renewing their first aid, please ensure St. John’s Ambulance (SJA) includes the CPR pocket mask with your first aid registration. If the CPR pocket mask is not included with your registration fee, SJA requires attendees pay for this on the day of course completion; you can save your receipt and submit it to Human Resources for reimbursement.  

Please send your certificate of course completion to the Spectrum Society office to have your file updated.

Please let Judy know if you have any questions or issues registering, by emailing her at