Team News – May 27, 2019

May 27, 2019

Written by Judy Smith

Have you referred a New Hire to Spectrum?

Referrals are one of the best ways to recruit! We appreciate all of them, so please keep sending them our way!

If you refer someone you know to Spectrum and they are hired and stay with us for 9 months, we’ll provide you with a $50 bonus as a thank you for sending us great people!!

Please make sure you let the person you’re referring know to mention you when they apply and come in for their interview. It’s also a good idea to email personnel@spectrumsociety.org and give Human Resources a heads up.

Thank you!

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Registering your Compass Card

You might want to register your Compass Card to protect your unused balance if your card is lost or stolen.

Below please find the Translink link to register your card:

https://www.compasscard.ca/RegisterCompassCard

• They will ask for the compass card number
• CVN code (which is on the back of the compass card)
• Card name is optional (give your card a name (e.g. John UBC – instead of a number)

Then a check “I agree to the Compass Card Terms and Conditions of Use for creating an account”

Then follow the prompts.

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sunlife.ca/focusupdate

Announcing our new logo

To better align with our purpose and broaden our appeal to Clients and stakeholders, alike, we’ve updated our global brand identity by removing the word Financial from our logo. This shows our balanced focus on insurance, health and wealth management.

A new registration option for mobile device user

On March 7, 2019 we told you that we were introducing a new simplified online member registration process with the goal of making it easier for plan members to register for mySunLife.ca and the my Sun Life mobile app.

Sun Life has delisted service providers

Sun Life sometimes finds it necessary to disallow certain medical and dental service providers, clinics, facilities or medical suppliers, and pharmacies from claims processing and reimbursement in an effort to better protect your plan.

Coming soon: new functionality on the my Sun Life mobile app

Sun Life is redefining benefits with smart, accessible services that make benefit dollars work harder to help Canadians live healthier lives. New functionality has made it easier for plan members to manage their plans by providing them with direct access through self-service tools. We’re also helping plan members find a financial advisor through a new section on the app.

The spring 2019 edition of Pharma News is now available!

Our pharmaceutical team closely monitors the changing national pharmacare landscape to bring you the latest developments on Pharmaceutical Group Benefits plans.
The spring edition of Pharma News informs you of recent government announcements from the Advisory Council and how they align with the public-private pharmacare model that Sun Life believes is best for your employees and all Canadians at large. Our pharma team of experts and clinical specialists also shine a light on plan sustainability through topics such as expected new drug approvals and indications, recent high-cost drug approvals and biosimilar product coverage.
Click here to view the Pharma News article.

Questions?

Please call the Sun Life’s Client Care Center at 1-800-361-6212, Monday to Friday, 8:00 am to 8:00 pm ET.

Employee Assistance Program (EAP) 

Helps You with Personal and Professional Concerns

If you are currently enrolled in our employee group benefits, you are eligible to receive support from the EAP.

Information on our new EAP is available at: https://www.workhealthlife.com/sunlife 
or by phone at 1-855-544-7722

 What can you get help with?

• Parenting and Child Care
• Education
• Older Adults
• Midlife & Retirement
• Financial and Legal Issues
• Work Issues
• Health & Wellness
• Emotional Well-Being

For more information and to access the program, please contact Human Resources at personnel@spectrumsociety.org