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Team News

Have you referred a New Hire to Spectrum?

Referrals are one of the best ways to recruit! We appreciate all of them, so please keep  sending them our way!

If you refer someone you know to Spectrum and they are hired and stay with us for 9 months, we’ll provide you with a $50 bonus as a thank you for sending us great people!!

Please make sure you let the person you’re referring know to mention you when they apply and come in for their interview. It’s also a good idea to email and give Human Resources a heads up.

Thank you!


Registering your Compass Card

You might want to register your Compass Card to protect your unused balance if your card is lost or stolen.

Below please find the Translink link to register your card:

  • They will ask for the compass card number
  • CVN code (which is on the back of the compass card)
  • Card name is optional (give your card a name (e.g. John UBC – instead of a number)

Then a check “I agree to the Compass Card Terms and Conditions of Use for creating an account”

Then follow the prompts.


Dear Municipal plan member,

Wondering how being a member of the plan, returning from parental leave, getting a separation or divorce, changing jobs, or choosing a pension option could affect your future pension? Are you nearing retirement and curious how planning now can make your transition to retirement easier? Find answers to your pension questions with free pension education!

 New and potential members

  • Getting to Know Your Pension is 15 minutes of online learning that will introduce you to the value and benefits of plan membership

 Members establishing their career or several years away from retirement

  • Making the Most of Your Pension can help you maximize your pension by understanding how the decisions you make throughout your career affect your pension when you retire
    • Take 45 minutes of online learning or attend the two-hour workshop

Members planning for or within five years of retirement

  • Approaching Retirement is a two–hour workshop designed to help you understand the important decisions you need to make about your pension

Workshops fill up quickly so register early to make sure you can attend the date of your choice. If a workshop is full, you can be placed on a waitlist or you may take a workshop at an alternative location.

For more information, and to take online learning or register for a workshop, visit

If you have taken online learning or attended a workshop, please encourage your colleagues to take pension education so they can benefit from learning more about their pension.

Whether you take online learning or attend a workshop, you’ll get the information you need to prepare for your future pension.  Email:




December 5, 2019

More benefits plan information is now accessible through Alexa

Plan members can now ask Alexa – powered by Ella – to check coverage information or the status of a claim



Increase in Employment Insurance (EI) maximum insurable earnings will change Short Term Disability (STD) plans

The federal government announced the 2020 EI rates and maximums in September 2019.



Sun Life has delisted service providers

Sun Life sometimes finds it necessary to disallow certain medical and dental service providers, clinics, facilities or medical suppliers, and pharmacies from claims processing and reimbursement in an effort to better protect your plan.


New insights in savings trends from Sun Life

Sun Life Group Retirement Services (GRS) has just released two new insight documents that can make it easier for you to stay on top of where workplace savings plans are heading.



Get the latest news and information in group benefits




Life’s brighter under the sun Legal | Privacy | Security


© Sun Life Assurance Company of Canada. All rights reserved, 2019.

Group Benefits are provided by Sun Life Assurance Company of Canada,
a member of the Sun Life Financial group of companies.



We’re almost there! With the holidays and end of the year approaching, it can be common to feel stressed and overwhelmed. But the end of the year is a great time to practice self-care, so that you can end the year well.

Here are four ways to end the year well:

Give Back

Research some causes in your community that are meaningful to you. Donating your time or other resources like non-perishable food items or gently used clothing can go a long way for both you and your community.

Play Outside

We all know that fresh air has a positive impact on our mental health. Regardless of the weather, make room in your schedule to enjoy some outdoor activities. This can benefit anyone, physically and mentally.

Set Boundaries

It’s important to understand our boundaries, especially as we head into a busy holiday season. Understanding that it’s ok to say ‘no’ sometimes to holiday plans and replace them with downtime for self-care.

Get Creative

Having a creative outlet helps combat the feeling of burn out. Flex the right side of your brain by doing some holiday crafts or resume your favorite creative hobby.

The GroupHEALTH Living Well Team



Helps You with Personal and Professional Concerns –  Employee Assistance Program EAP

If you are currently enrolled in our employee group benefits, you are eligible to receive support from the EAP.

Information on our new EAP is available at: 
or by phone at 1-855-544-7722

 What can you get help with?

  • Parenting and Child Care
  • Education
  • Older Adults
  • Midlife & Retirement
  • Financial and Legal Issues
  • Work Issues
  • Health & Wellness
  • Emotional Well-Being

For more information and to access the program, please contact Human Resources at

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