Universal Fair Gate Access Program – RFID (Including Application)

The Universal Fare Gate Access Program provides fare gate access for customers with a disability who are physically not able to tap fare media at SkyTrain stations and SeaBus terminals.

Eligible customers will receive a radio-frequency identification (RFID) enabled card to automatically open accessible fare gates when they move within close range.

This program is intended for customers who are:

• physically not able to tap at Compass fare gates without assistance,
• unable to tap a Compass Card using available assistive devices, and
• travelling independently.

How does the RFID card work?

The card is read by an antenna above the accessible fare gate as the RFID card comes within range. The gate then automatically opens without the need to tap.

Which accessible gates will have RFID readers?

As of Nov. 6, 2018, all SkyTrain Stations and SeaBus terminals are equipped with RFID Fare Gates.

Accessible entrances will have fare gates with the RFID decal and readers for tapless gate operation. These entrances allow access to platforms in either direction of travel through an elevator.

For information on the program and how it can best benefit you, please call 604.953.3698 or email opengates@translink.ca. Hours of operation are Monday to Friday 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 4 p.m.